Brexit update

For some time we have been wanting to write an update on Brexit negotiations. When the UK will indeed exit the EU, there may well be some changes for both UK (non-EU) citizens and vice-versa for Italian citizens in the UK (e.g. visa, permit of stay, etc.). Despite growing impatience with the pace of negotiations, it may well take more than the remaining year and a half left for finalizing a Brexit deal. Brexit update For some time here at Vademecum Italia we have been

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How to file a theft/loss report with an Italian authority

In case you suffer a theft (in a Hotel, station, restaurant, etc.), or if you lose a precious item (credit/debit card, wallet, expensive watch, etc.), or similar, while in Italy, you will need to file a theft/loss report (denuncia di furto/smarrimento) with an Italian authority (e.g. Polizia di Stato or Carabinieri). Technically, you can file a theft/loss report in English. However, we suggest filing a police report in Italian, because Italian officers are often not very familiar with foreign languages. Moreover, depending on

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Brexit: its impact on Italian and UK citizens

When the UK will indeed exit the EU (commonly known as “Brexit”), there may well be some changes for both UK (non-EU) citizens living, studying, working, and conducting business in Italy and vice-versa for Italian citizens in the UK (e.g. visa, permit of stay, etc.). Vademecum Italia is closely following the on-going developments regarding Brexit.     BREXIT On June 23, 2016, the EU referendum took place and the people of the United Kingdom voted to LEAVE the European Union. According to art. 50 of the Consolidated version

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Visa for Italy

Foreigners who intend to come to Italy should verify if they need a visa in order to enter the Italian territory. Send us an email with your nationality, country of residence, length of stay (up to 90 days or more than 90 days) and reasons for your stay, and we can help you find out if, in your specific case, a visa is required. It is very simple and fast. Visa for Italy. Coming to Italy and don’t know whether you need a

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Italo train delays: how to request compensation

Passengers whose Italo train arrives more than 60 minutes late at their final destination have a right to compensation, which goes from 25% (60-119 min) to 50% (120 min or more) of the ticket price, and will be automatically paid by the Company usually within 7 days from the travel date. Italo train delays: how to request compensation 1) Trenitalia and Italo In recent years, more and more passengers have decided to travel by train, instead of by plane, especially because of

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Trenitalia train delays: how to request compensation

Passengers whose Trenitalia train arrives more than 30 minutes late at their final destination have a right to compensation. The “sum” goes from a coupon amounting to 25% of the ticket price (30 – 59 min.) to 25% (60-119 min) or 50% of the ticket price (120 min or more). Depending on the ticket, the request can be made from any Trenitalia ticket office, your travel agency, or online, between 3 days and 1 year of travel date. We suggest filing

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Air passengers’ rights: other important provisions

With reference to air transportation, there are other important provisions that must be taken into account. For example, the application of the protections offered by Regulation 261/2004 in cases of overbooking, cancellation or delay of a flight, does not exclude passengers’ right to take legal action before a competent judge. Passengers are entitled to be informed in advance about the airline operating the flight in cases where it is different from the one with which they booked their flight (so-called ‘codeshare flight’).  Air passengers’

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Upgrading and downgrading: air passengers’ rights

If passengers are upgraded (e.g. economy class  business class), the airline company cannot request any supplementary payment. If, on the contrary, passengers are downgraded (e.g. business class economy class), the airline company shall provide them reimbursement, that goes from 30 % to 75% of the price of the ticket, within seven days. Upgrading and downgrading: air passengers’ rights If passengers are upgraded (e.g. economy class  business class) by the airline company, the latter cannot request any supplementary payment. If, on the contrary, passengers are downgraded (e.g. business class economy class) by the airline company, the latter

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Denied boarding (overbooking): air passengers’ rights

In the event of denied boarding (overbooking) the airline company shall first call for volunteers to surrender their reservations in exchange for benefits. If the number of volunteers is not sufficient the air carrier may then deny boarding to passengers against their will. In this last case, the air carrier shall “immediately” assist and compensate passengers (from € 250 to € 600). Denied boarding (overbooking): air passengers’ rights Regulation 261/2004, art.4, sets forth air passengers’ rights with reference to the event of

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Theft of property brought into an Italian hotel: what to do and what the hotel-keeper’s liability is under European and Italian provisions

In case a guest at a European (and thus Italian) hotel suffers damage, destruction or loss (theft) of goods which he had brought (in)to the hotel, the hotel-keeper should be held responsible and therefore the guest has a right to compensation according to European and Italian provisions. In Italy, the liability of the hotel-keeper shall be limited to the value of the goods, up to the equivalent of one hundred (100) times the daily charge for the room. However, the liability of

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