Passengers whose Italo train arrives more than 60 minutes late at their final destination have a right to compensation, which goes from 25% (60-119 min) to 50% (120 min or more)
Passengers whose Trenitalia train arrives more than 30 minutes late at their final destination have a right to compensation. The “sum” goes from a coupon amounting to 25% of the
With reference to air transportation, there are other important provisions that must be taken into account. For example, the application of the protections offered by Regulation 261/2004 in cases of overbooking,
In the event of flight cancellation passengers are entitled to assistance and compensation (from € 250 to € 600) from the airline company of interest. There is no right to compensation in case the
Regulation (EC) no. 261/2004 establishes how to request a refund or compensation in the event of denied boarding (overbooking), flight cancellation, or extended flight delay. Any traveler can personally request a
Vademecum Italia provides professional assistance to foreigners or Italians living abroad in the following ways: