Passengers whose Italo train arrives more than 60 minutes late at their final destination have a right to compensation, which goes from 25% (60-119 min) to 50% (120 min or more) of the ticket price, and will be automatically paid by the Company usually within 7 days from the travel date. Italo train delays: how to request compensation 1) Trenitalia and Italo In recent years, more and more passengers have decided to travel by train, instead of by plane, especially because of
Read more →Passengers whose Trenitalia train arrives more than 30 minutes late at their final destination have a right to compensation. The “sum” goes from a coupon amounting to 25% of the ticket price (30 – 59 min.) to 25% (60-119 min) or 50% of the ticket price (120 min or more). Depending on the ticket, the request can be made from any Trenitalia ticket office, your travel agency, or online, between 3 days and 1 year of travel date. We suggest filing
Read more →With reference to air transportation, there are other important provisions that must be taken into account. For example, the application of the protections offered by Regulation 261/2004 in cases of overbooking, cancellation or delay of a flight, does not exclude passengers’ right to take legal action before a competent judge. Passengers are entitled to be informed in advance about the airline operating the flight in cases where it is different from the one with which they booked their flight (so-called ‘codeshare flight’). Air passengers’
Read more →The event in which passengers missed their connecting flight not due to a fault of their own is not expressly covered by Regulation 261/2004. However, if some specific elements are met, passengers who missed their connecting flight are entitled to assistance and compensation that can go from € 250 to € 600. Missing a connecting flight: air passengers’ rights The event in which passengers missed their connecting flight not due to a fault of their own (e.g. a delay of a previous flight) is not expressly covered by EC
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