Passengers whose Italo train arrives more than 60 minutes late at their final destination have a right to compensation, which goes from 25% (60-119 min) to 50% (120 min or more)
Passengers whose Trenitalia train arrives more than 30 minutes late at their final destination have a right to compensation. The “sum” goes from a coupon amounting to 25% of the
In the event of denied boarding (overbooking) the airline company shall first call for volunteers to surrender their reservations in exchange for benefits. If the number of volunteers is not sufficient
In the event of flight cancellation passengers are entitled to assistance and compensation (from € 250 to € 600) from the airline company of interest. There is no right to compensation in case the
According to the Court of Justice of the EU, in the event of flight delay passengers are entitled to assistance and compensation (from € 250 to € 600) if they reach their final
Under Regulation (EC) no. 261/2004 of the European Parliament and of the Council dated February 11, 2004, in the event of denied boarding (overbooking), cancellation, and long delay of flights, passengers may be
Regulation (EC) no. 261/2004 establishes how to request a refund or compensation in the event of denied boarding (overbooking), flight cancellation, or extended flight delay. Any traveler can personally request a
Vademecum Italia provides professional assistance to foreigners or Italians living abroad in the following ways: