Passengers whose Italo train arrives more than 60 minutes late at their final destination have a right to compensation, which goes from 25% (60-119 min) to 50% (120 min or more) of the ticket price, and will be automatically paid by the Company usually within 7 days from the travel date. Italo train delays: how to request compensation 1) Trenitalia and Italo In recent years, more and more passengers have decided to travel by train, instead of by plane, especially because of
Read more →Passengers whose Trenitalia train arrives more than 30 minutes late at their final destination have a right to compensation. The “sum” goes from a coupon amounting to 25% of the ticket price (30 – 59 min.) to 25% (60-119 min) or 50% of the ticket price (120 min or more). Depending on the ticket, the request can be made from any Trenitalia ticket office, your travel agency, or online, between 3 days and 1 year of travel date. We suggest filing
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